Hi,
We recently upgraded to D365 v9.1.x and PSA to 2.4.x. Whenever we try to create Order from the activated Quote, we are treated with You don't have permissions to access this record error and when we download the log file, all it has written on is -
"Error_Message_0x80040220"
That's it. We've tried to provide Order related entity permissions to the Security Role we want to fix this for but with no help.
Any thoughts on this?
Kindly advise.
If you have verified and its working for you then you should mark your response as verified answer. This will help someone else looking for answer on the same issue.
Great! It is worth to update all those thread just in case they are still facing this issue.
Yes Ravi, I was able to resolve this finally! :)
It was the "Actual" under Custom Entities entity that was missing the permissions from. Even before, permissions to this entity were missing.
I gave them those permissions and users were able to continue as before. I still wonder why didn't this was a problem earlier.
Hi,
This appears to be a known issue as this is happening with multiple user now. Refer following threads-
community.dynamics.com/.../879288
community.dynamics.com/.../878089
community.dynamics.com/.../878553
Please contact Microsoft Support If you haven't already.
2 things I'd like to add -
1. I found this that on entering Quote Lines, I get this issue. Without a Quote Line, it goes through smoothly.
2. In comparison to related entities for Quote Line, Order Line Security Permissions are missing.
Kindly advise.
Thanks.
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