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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Drag and drop multiple selected work orders to a resource on a scheduling board

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I found this thread: https://community.dynamics.com/forums/thread/details/?threadid=0547c736-367b-4f73-ab97-6ff9d827dbde

and this corresponding "idea" that is "completed: https://experience.dynamics.com/ideas/idea/?ideaid=bce2e7ff-9d55-e711-80c0-00155d7cd0b4

But they don't really match what i want to do. Anybody have any suggestions?
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  • Suggested answer
    Tom Gioielli Profile Picture
    46 on at
    As far as I am aware, you cannot drag and drop multiple items on the schedule board as the board is doing travel time calculations and more when a booking is dropped in.
     
    The referenced threads are all pointing to either custom integrations (KingswaySoft or plugins) or the Resource Scheduling Optimizer, which is an addon for Field Service that can handle automatically scheduling Work Orders based on various parameters are goals.
     

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