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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Sales order - confirm ...
Finance | Project Operations, Human Resources, ...
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Sales order - confirm now disabled

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Posted on by Community member
Hello,
I ;can't confirm a test sale order in D365 F&O
This button is greyed in the Pane /Action/. Where can I set up this ?
thank u
 
  • Suggested answer
    saurabh bharti Profile Picture
    saurabh bharti 15,029 Super User 2024 Season 2 on at
    Sales order - confirm now disabled
    Hi ,
     
    Can you please share screenshot of this? also as suggested go to header and check the type , it should be sales ordre
     
    To default tis to sales order type you can define this in setup > parameters
  • Suggested answer
    Prem Kumar Bachu Profile Picture
    Prem Kumar Bachu 3,410 on at
    Sales order - confirm now disabled
    Hi,
     
    In the sales order header, check the order type. This must be other than "Journal"
  • Layan Jwei Profile Picture
    Layan Jwei 7,264 Super User 2024 Season 2 on at
    Sales order - confirm now disabled
    Hi Community member,
     
    Do you have saleslines? And do those lines have Qty and price filled?
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Sales order - confirm now disabled
    Hi,
    Check if any customization has been done to this? Also, check that the type on the sales order is "Journal". Orders of journal type cannot be confirmed. Check if 'enable order completion' in call center is disabled.
    Best Regards,
    Hana

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