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Cannot uninstall Insights cause of dependencies

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Posted on by Cannot uninstalling...

Beginner in Dynamics 365, I am trying to remove Insights from CRM since the free version is being discontinued. I founded these uninstall instructions

https://kb.insideview.com/hc/en-us/articles/115007393928-Uninstalling-Insights-Enterprise-from-Microsoft-Dynamics-CRM-or-Dynamics-365

but I have a dependency error when I try to delete the solution and I have no idea on how I can suppress those dependencies.

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thanks for your help.

Categories:

Customization / Solutions / SDK and API

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Cannot uninstalling... 40 on at

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RE: Cannot uninstall Insights cause of dependencies

I resolved the problem.

thank you very much !
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Kokulan 18,048 on at

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RE: Cannot uninstall Insights cause of dependencies

Hi

You have to open both Customer Service Hub and Dyanmics 365 Mobile - Custom sitemaps, and remove the Org Insights link in both of them

I normally use Sitemap Editor plugin on XrmToolBox