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In this week's Microsoft Dynamics partner news roundup:
LLP, a group of technology companies providing software,
services and digital capabilities to the membership, events and
bookings, and sports and leisure sectors, has acquired
Trillium, a provider of CRM
software and a digital strategy consultancy.
Founded in 2010, Trillium offers its clients digital services
and CRM tools, using technology platforms such as Dynamics 365 for
The companies will now be able to cross-sell relevant products
and services to each other's customers, according to officials of
the two companies. ClearCourse will support Trillium's growth by
providing strategic and operational guidance, relevant products and
services from other companies in the partnership.
"Trillium is a valuable addition to ClearCourse," stated Gerry
Gualtieri, CEO of ClearCourse. "[Trillium] has a great reputation
and potential for expansion. We look forward to working with the
team to help them achieve their ambitious growth plans."
Five9 Inc., a leading provider
of the intelligent cloud contact center, today announces that the
company will integrate the Five9 Intelligent Cloud Contact Center
platform with Microsoft Teams.
The integration of Five9 and Teams will enable contact center
agents to access all the resources of their Teams' communities,
enabling them to solve customer issues faster.
"With the addition of Teams, we can now deliver a fully
integrated solution encompassing Teams, Microsoft Dynamics 365, and
Five9, which enables the digital enterprise to deliver unparalleled
customer experience," stated Dan Burkland, Five9 president.
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