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Is it any option when we process the eft payment can we see customer account is hold, in that way we can open the account.
Because, the customer has made a payment, but the account is still on hold. because we are not noticing till get remittance. Thanks
I am not seeing an option where we display if the customer is on hold. I am thinking you could create a customization for this.
Thank you for the response.
How can I customise or contact with IT dep for it? Thanks.
Create a customization in a way that when you are doing an EFT payment, check if the Customer is on Hold, if yes then Open the Customer Account and then go ahhead with the uusual processing.
Please mark this answer as verified if it answers your question. Thank you.
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