One of the very important and basic requirements in D365 Field Service Projects is Mobile App Push Notifications for Field Resources on the go, when a Booking is created automatically or by back office dispatcher. In this post I’m gonna show how to configure this for Resco’s Field Service Mobile App using Woodford (Mobile Configuration Tool).

 

There are 2 ways to achieve this,

  1. Events & Reminders
  2. Entity Notification Workflow

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