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Small and medium business | Business Central, NAV, RMS General Ledger Entries

Posted on by CU27080705-2 84

Hi, can any help explain why in general ledger entries screen, I have a lot of blanks in the Document Type field, hence nothing then pulls  thr...

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Customer experience | Sales, Customer Insights, CRM Is msdynmkt_EmailRetrieveExactMessages a supported in RealTime Journeys?

Posted on by LP-14091826-0 6

Hi everyone, In Dynamics 365 Customer Insights – Journeys (Real-time), I’d like to capture the exact rendered version of each email sent — includin...

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Small and medium business | Business Central, NAV, RMS APPLY PAYMENT TO EXTERNAL DOCUMENT NO. ON CASH RECEIPT JOURNAL

Last replied Posted on by MD-01071455-0 66

Hi community,   I want to apply payment to external document no. on cash receipt journal but I can't insert external document no. as its seem...

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Service | Customer Service, Contact Center, Field Service, Guides cannot be found in the related table

Last replied Posted on by AP-25090637-0 2

From POSTMAN POST OPERATION:   <Soap:Envelope xmlns:Soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns="urn:microsoft-dynamics-schemas...

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Small and medium business | Business Central, NAV, RMS Reminder Emails Text Body Blank

Last replied Posted on by GS-17051342-0 186

Hi,   I am having an issue with the reminder emails having no text in its body. I believe I have my setup correct from watching numerous vide...

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Small and medium business | Business Central, NAV, RMS Print Customer Payment Receipt on Cash Receipt Journal Post

Last replied Posted on by ChanakaJinasena 10

Hi Community, I need to display the Request Page for the Customer Payment Receipt (Report ID 211) when posting the cash receipt journal. Specific...

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Customer experience | Sales, Customer Insights, CRM How to relate custom entity to Copilot conversations in D365 Customer Service?

Posted on by MP-07102358-0 0

Hello, I have the following scenario in Dynamics 365 Customer Service: A user manages customer support through a custom entity called Tickets. Du...

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Microsoft Dynamics 365 | Integration, Dataverse, and general topics Dataverse: Teams Phonecall Transcripts - diarized

Posted on by RD-07051301-0 12

Hi - the transcripts of phonecall recordings ( made with Teams dialer) are available in the dataverse when i query ActivityPointer/PhoneCall/Msdyn_R...

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Service | Customer Service, Contact Center, Field Service, Guides Transfer calls directly to Teams Phone voicemail without ringing the user

Last replied Posted on by CP-07102139-0 0

I have a few omnichannel voice workstream users in a queue that transfer a portion of their calls back to Teams.  While most of the time, ringi...

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Supply chain | Supply Chain Management, Commerce Can product variants have their own weights?

Last replied Posted on by CU02102052-0 20

Hi everyone!!   I see that weights can be assigned at the Product Master level using the "Physical dimensions" page, but where can I assign w...

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