Dynamics AX 2012 Reports services extension components installation-failed

Question Status

Verified
lakshmi lakshmi asked a question on 8 Dec 2011 2:27 AM

While installing the Reporting Services extensions of Dynamics AX 2012 we're experiencing below errors.
An error occurred during setup of Reporting Services extensions.
Reason: A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.

We're now stuck with the following errors in the "DynamicsSetupLog.txt":

011-12-07 15:25:47Z An error occurred during setup of Reporting Services extensions.
2011-12-07 15:25:47Z Reason: A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target

principal name is incorrect.
2011-12-07 15:25:47Z Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportException: A call to the Microsoft

Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.AX.Framework.Services.Client.ServiceClientHelper.InvokeChannelOperation[TResult,TChannel]

(IServiceClient`1 client, Func`2 operationInvoker, Func`2 exceptionWrapper)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceProxy.Microsoft.Dynamics.AX.Framework.Reporting

.Shared.IXppSRSFrameworkService.getReportServerConfigurations

(SRSFrameworkServiceGetReportServerConfigurationsRequest request)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceClient.Microsoft.Dynamics.AX.Framework.Reportin

g.Shared.ISRSFrameworkService.GetReportServerConfigurations(IEnumerable`1 configurationId)
2011-12-07 15:25:47Z    at Microsoft.Dynamics.Setup.ReportsServerInstaller.GetReportServerConfiguration(String

configId)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.Setup.ReportsServerInstaller.CreateServerConfigurationIfNoneExists(String instanceName)
2011-12-07 15:25:47Z    at Microsoft.Dynamics.Setup.ReportsServerInstaller.InstallConfigurationFiles(String

instanceName, Boolean deploy, String reportDeployScriptFile, String reportDeployLogFile)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.Setup.Components.ReportingServicesExtensions.InstallConfigurationFiles(String instanceName)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.Setup.Components.ReportingServicesExtensions.RunReportingSetupManagerDeploy()
2011-12-07 15:25:47Z An error occurred during installation of the Microsoft Dynamics AX Reporting Services

extensions. See the installation log for details.
2011-12-07 15:25:47Z Registering tracing manifest file "C:\Program Files\Microsoft Dynamics AX\60\Server\Common

\TraceProviderCrimson.man".
2011-12-07 15:25:47Z WEvtUtil.exe install-manifest "C:\Users\Administrator\AppData\Local\Temp\2\tmp25B8.tmp"
2011-12-07 15:25:48Z  **** Warning: Publisher {8e410b1f-eb34-4417-be16-478a22c98916} is installed on
2011-12-07 15:25:48Z  the system. Only new values would be added. If you want to update previous
2011-12-07 15:25:48Z  settings, uninstall the manifest first.

Reply
Bart Heuvel responded on 17 Jan 2012 3:15 AM

Hello Lakshmi.

I'm experiencing the same problem. Did you ever get this fixed? Thanks in advance.

Reply
Verified Answer
Huzaifa Gain responded on 22 Jan 2012 1:01 AM

Steps to resolve the issue

1.Generate full IL

 

open AOT and register the following services:

SRSFrameworkService

SSASFrameworkService

 

 

go to Services Group node and auto deploy the following service groups:

BIServices

UserSessionService

Reply
Bart Heuvel responded on 23 Jan 2012 8:32 AM

That did the trick! Thanks a million!

Reply
Huzaifa Gain responded on 23 Jan 2012 12:18 PM

please mark the question as answered.

Reply
Bart Heuvel responded on 24 Jan 2012 12:34 AM

I wish I could, but I'm not the topic starter :-S

Reply
NARESH DHARANIKOTA responded on 20 May 2013 5:50 AM

HI, i did the trick ! but am failed to get solution.am getting following error.please suggest to resolve.

Reply
Amit Khoosal responded on 22 May 2013 12:25 AM

Hi guys i am getting this error upon trying to install the reporting service

2013-05-22 09:20:56Z Saving file c:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\rsreportserver.config.

2013-05-22 09:20:56Z Saving file c:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\rssrvpolicy.config.

2013-05-22 09:20:56Z Saving file c:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\Web.config.

2013-05-22 09:20:56Z Saving file c:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportManager\Web.config.

2013-05-22 09:20:56Z The report server configuration already exist in the database.

2013-05-22 09:22:06Z An error occurred while adding users exordiadev\axdbeqsex001,R21EXORDIADEV\AxBC,R21Exordiadev\AxAOS to the SQL Server Reporting Services DynamicsAXBrowser role in the folder DynamicsAX. The error is: The user or group name 'exordiadev\axdbeqsex001' is not recognized..

2013-05-22 09:22:06Z An error occurred during setup of Reporting Services extensions.

2013-05-22 09:22:06Z Reason: The user or group name 'exordiadev\axdbeqsex001' is not recognized.

2013-05-22 09:22:06Z Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportException: The user or group name 'exordiadev\axdbeqsex001' is not recognized.

2013-05-22 09:22:06Z   at Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportingServicesProxy.AddUsersToRole(IEnumerable`1 users, String roleName, String reportServerUrl, String reportFolder)

2013-05-22 09:22:06Z   at Microsoft.Dynamics.Setup.ReportsServerInstaller.AddToSSRSRoles(String configurationId)

2013-05-22 09:22:06Z   at Microsoft.Dynamics.Setup.ReportsServerInstaller.InstallConfigurationFiles(String instanceName, Boolean deploy, String reportDeployScriptFile, String reportDeployLogFile)

2013-05-22 09:22:06Z   at Microsoft.Dynamics.Setup.Components.ReportingServicesExtensions.InstallConfigurationFiles(String instanceName)

2013-05-22 09:22:06Z   at Microsoft.Dynamics.Setup.Components.ReportingServicesExtensions.RunReportingSetupManagerDeploy()

2013-05-22 09:22:06Z An error occurred during installation of the Microsoft Dynamics AX Reporting Services extensions. See the installation log for details.

2013-05-22 09:22:06Z Registering tracing manifest file "C:\Program Files\Microsoft Dynamics AX\60\Server\Common\TraceProviderCrimson.man".

2013-05-22 09:22:07Z WEvtUtil.exe install-manifest "C:\Users\amitkhoex001\AppData\Local\Temp\3\tmp1639.tmp"

2013-05-22 09:22:07Z **** Warning: Publisher {8e410b1f-eb34-4417-be16-478a22c98916} is installed on

2013-05-22 09:22:07Z the system. Only new values would be added. If you want to update previous

2013-05-22 09:22:07Z settings, uninstall the manifest first.

2013-05-22 09:22:07Z

2013-05-22 09:22:07Z

2013-05-22 09:22:07Z Tracing manifest file has been registered successfully.

2013-05-22 09:22:07Z === Rolling back setup of Reporting Services extensions due to error ===

2013-05-22 09:22:07Z Running Msiexec.exe with these parms:  /i "C:\Software\MICROSOFT DYNAMICS AX 2012 FP INSTALL WITH CU3\MSI\Components64\Components64.msi" /qb! /l*v "C:\Program Files\Microsoft Dynamics AX\60\Setup Logs\2013-05-22 09-17-45\Components64 Rollback Log.txt" DIRECTEXECUTE=1 /norestart PATCH="C:\Software\MICROSOFT DYNAMICS AX 2012 FP INSTALL WITH CU3\Updates\DynamicsAX2012-KB2606916\MSI\Components64\Components64.msp;C:\Software\MICROSOFT DYNAMICS AX 2012 FP INSTALL WITH CU3\Updates\DynamicsAX2012-KB2650968\MSI\Components64\Components64.msp;C:\Software\MICROSOFT DYNAMICS AX 2012 FP INSTALL WITH CU3\Updates\DynamicsAX2012-KB2709934\MSI\components64\components64.msp" INSTALLDIR="C:\Program Files\Microsoft Dynamics AX\60" INSTALLDIR32="C:\Program Files (x86)\Microsoft Dynamics AX\60" ADDLOCAL="ReportingServicesExtensions,ModelManagement,ClientConfig" REMOVE="ReportingServicesExtensions"

2013-05-22 09:22:07Z Running synchronously.

2013-05-22 09:22:51Z === Rolling back setup of Reporting Services extensions due to error ===

2013-05-22 09:22:51Z The Rollback has been completed. For details about why the installation failed, see the previous messages in the log.

2013-05-22 09:22:51Z ******************************************************************************************************

2013-05-22 09:22:51Z Component installation task stopped due to an error.

2013-05-22 09:22:51Z ******************************************************************************************************

2013-05-22 09:22:52Z S260FinishedInfo

Reply
Suggested Answer
Camilo Alfonso Virguez serrano responded on 11 Jul 2013 6:54 AM

Yes, the process  Huzaifa Gain  Works.  Please add this note.  you will need to run this process on a AXclient Running on the Server where SSRS is working.

This was the error that was appearing and now, SSRS reports are back.    i don't know if also a reinstall or repair fo the SSRS components would do the trick,

AXRDCE The AXRDCE extension caught an unexpected exception for report LedgerAccountSched.Report.

The error message was:

A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.

  at Microsoft.Dynamics.AX.Framework.Services.Client.ServiceClientHelper.InvokeChannelOperation[TResult,TChannel](IServiceClient`1 client, Func`2 operationInvoker, Func`2 exceptionWrapper)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceProxy.Microsoft.Dynamics.AX.Framework.Reporting.Shared.IXppSRSFrameworkService.getRelationLinkTargetList(SRSFrameworkServiceGetRelationLinkTargetListRequest request)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceClient.Microsoft.Dynamics.AX.Framework.Reporting.Shared.ISRSFrameworkService.GetRelationLinkTargetList(String tableFieldsListEncodedStr)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.GetRelationLinkTargetList(String fieldList)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.Resolve(String encodedString)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.AutomaticDrillThroughStep.Transform(XDocument report, ILocalReportContext reportContext, ILocalUserContext userContext)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.CustomizationExtensionImplementation.ProcessReportDefinition(Byte[] reportDefinition, ILocalReportContext reportContext, ILocalUserContext userContext, Byte[]& reportDefinitionProcessed)

A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.

Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportException

  at Microsoft.Dynamics.AX.Framework.Services.Client.ServiceClientHelper.InvokeChannelOperation[TResult,TChannel](IServiceClient`1 client, Func`2 operationInvoker, Func`2 exceptionWrapper)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceProxy.Microsoft.Dynamics.AX.Framework.Reporting.Shared.IXppSRSFrameworkService.getRelationLinkTargetList(SRSFrameworkServiceGetRelationLinkTargetListRequest request)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceClient.Microsoft.Dynamics.AX.Framework.Reporting.Shared.ISRSFrameworkService.GetRelationLinkTargetList(String tableFieldsListEncodedStr)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.GetRelationLinkTargetList(String fieldList)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.Resolve(String encodedString)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.AutomaticDrillThroughStep.Transform(XDocument report, ILocalReportContext reportContext, ILocalUserContext userContext)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.CustomizationExtensionImplementation.ProcessReportDefinition(Byte[] reportDefinition, ILocalReportContext reportContext, ILocalUserContext userContext, Byte[]& reportDefinitionProcessed)

Reply
uogdevelopers responded on 6 Sep 2013 12:22 AM

Worked well.

Thanks.

Reply
Suggested Answer
Mamdouh Fahim responded on 18 Nov 2013 4:15 PM

thanks a lot this solve the problem

Reply
Suggested Answer
NIZAMUDDEEN responded on 4 Mar 2014 11:33 AM

Hi Huzaifa,

Thanks a TON..... I have been struggling with this issue.. at last your answer helped a lot to solve it :) .

Reply
Stefan Franken responded on 20 Mar 2014 2:25 PM

It also helped for me. Thank you.

Reply
Edmond Kariuki responded on 9 Jul 2015 8:11 AM

Thanks A lot.

Reply
Muhammad Yousaf responded on 23 May 2016 5:40 AM

Hi Naresh

i have the same problem.... were you able to fix yours, if yest, please let me know - It is urgent

Reply
Verified Answer
Huzaifa Gain responded on 22 Jan 2012 1:01 AM

Steps to resolve the issue

1.Generate full IL

 

open AOT and register the following services:

SRSFrameworkService

SSASFrameworkService

 

 

go to Services Group node and auto deploy the following service groups:

BIServices

UserSessionService

Reply
Suggested Answer
Camilo Alfonso Virguez serrano responded on 11 Jul 2013 6:54 AM

Yes, the process  Huzaifa Gain  Works.  Please add this note.  you will need to run this process on a AXclient Running on the Server where SSRS is working.

This was the error that was appearing and now, SSRS reports are back.    i don't know if also a reinstall or repair fo the SSRS components would do the trick,

AXRDCE The AXRDCE extension caught an unexpected exception for report LedgerAccountSched.Report.

The error message was:

A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.

  at Microsoft.Dynamics.AX.Framework.Services.Client.ServiceClientHelper.InvokeChannelOperation[TResult,TChannel](IServiceClient`1 client, Func`2 operationInvoker, Func`2 exceptionWrapper)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceProxy.Microsoft.Dynamics.AX.Framework.Reporting.Shared.IXppSRSFrameworkService.getRelationLinkTargetList(SRSFrameworkServiceGetRelationLinkTargetListRequest request)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceClient.Microsoft.Dynamics.AX.Framework.Reporting.Shared.ISRSFrameworkService.GetRelationLinkTargetList(String tableFieldsListEncodedStr)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.GetRelationLinkTargetList(String fieldList)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.Resolve(String encodedString)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.AutomaticDrillThroughStep.Transform(XDocument report, ILocalReportContext reportContext, ILocalUserContext userContext)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.CustomizationExtensionImplementation.ProcessReportDefinition(Byte[] reportDefinition, ILocalReportContext reportContext, ILocalUserContext userContext, Byte[]& reportDefinitionProcessed)

A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.

Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportException

  at Microsoft.Dynamics.AX.Framework.Services.Client.ServiceClientHelper.InvokeChannelOperation[TResult,TChannel](IServiceClient`1 client, Func`2 operationInvoker, Func`2 exceptionWrapper)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceProxy.Microsoft.Dynamics.AX.Framework.Reporting.Shared.IXppSRSFrameworkService.getRelationLinkTargetList(SRSFrameworkServiceGetRelationLinkTargetListRequest request)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceClient.Microsoft.Dynamics.AX.Framework.Reporting.Shared.ISRSFrameworkService.GetRelationLinkTargetList(String tableFieldsListEncodedStr)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.GetRelationLinkTargetList(String fieldList)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.Resolve(String encodedString)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.AutomaticDrillThroughStep.Transform(XDocument report, ILocalReportContext reportContext, ILocalUserContext userContext)

  at Microsoft.Dynamics.AX.Framework.Reporting.Shared.CustomizationExtensionImplementation.ProcessReportDefinition(Byte[] reportDefinition, ILocalReportContext reportContext, ILocalUserContext userContext, Byte[]& reportDefinitionProcessed)

Reply
Suggested Answer
Mamdouh Fahim responded on 18 Nov 2013 4:15 PM

thanks a lot this solve the problem

Reply
Suggested Answer
NIZAMUDDEEN responded on 4 Mar 2014 11:33 AM

Hi Huzaifa,

Thanks a TON..... I have been struggling with this issue.. at last your answer helped a lot to solve it :) .

Reply