Check out the latest features available in Dynamics 365 for Customer Engagement, including LinkedIn Connect, Voice of the Customer and Universal Resource Scheduling.
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The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
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I blogged about some of the more important Microsoft CRM 2011 End User Features several months back. I've recently put together a list of additional items that you'll want to be aware of when considering an upgrade, or new install, to CRM 2011.
The features listed in the Core CRM section has a broad impact across both users and administrators. You'll find that there are a number of the items listed below will positively impact your business.
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