Hi All,
When we create a user in CRM, few fields are auto populated from Azure AD values. But I see that Manager field is not auto populating from Azure AD.
Can we configure it? Or I will have to connect to Azure services, fetch info into CRM?
Thanks in advance for help!
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Hi Meet,
It's possible to populate the Manager field of users in Dynamics 365 with the help of Microsoft Flow.
Here is an overview of the flow that I build to do so:
For more details about this solution, you could read the blog post:
User attribute values lost in synchronization > Flow to the rescue: Manager
Hope it helps.
Stefan
Hi Meet,
You can't control this and David's response above makes sense as manager is a lookup to user record.
As far as I know, you can't configure which fields are populated from Azure AD, so you'd have to populate this yourself. In this specific case, CRM would not be able to populate this, as the Manager field in CRM is a lookup to a systemuser, but a user's manager in AD may not be a CRM user
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