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Is it possible to retrieve details within Dynamics that are sent to as a private message? (the private message is through facebook but could extend to twitter or instagram) So the scenario is, a company receives private messages about courses it runs through messenger, they want to be able to see and reply with these within Dynamics?
I have been looking at social engagement and other items but cant see anything on it. Am i missing anything or correct in saying its not supported?
Hi Glenn ,
Please refer to this article which says private messaging is supported
Hope this helps !
Thanks for this, I got lost in the web of options :)
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