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Hi I've got a question. I would like to expose some additional fields values onto KB articles but only to specific articles categorised by a field. I understand that I can't edit the KB article html and would need to create a whole new web template if I display the new article template instead of the standard. It comes with a whole host of changes in terms of the search. I read about this in Colin's article here.
As I only need to display 2 fields from the KB article in Dynamics to the KB article. I was thinking of adding it into the bread crumb web template and underneath the breadcrumb, but I'll need a way to:
1. Set a condition to only display those fields if the visitors are in a KB article
2. Set a condition to only display fields on a kb article if it's categorised correctly (by a custom field created on KB article entity to categorise 2 different types of KB articles). Lets maybe call that field a optionset called new_optionsetfield and to only display if the optionset is set to yes or 1.
I'm assuming I'd need to use Liquid but the documentation isn't making much sense to me. Do I first need to retrieve the entity so that I can then reference their attributes? Not quite sure where to start.
Any help would be greatly appreciated.
Great question - my explanation of one possible solution was a bit long winded, so I thought it was worth a blog post:
Thank you so much for this Nicholas, This works perfectly. In terms of the attributes it can retrieve and display. Can it display lookup values and in a formatted format (not the GUID).
EDIT: Hi Nicholas. Nevermind on the lookup value question. Realised liquid syntax uses .name to display the lookup attribute name.
Thank you for all your help!
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