Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 release wave 1 Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 Timeline
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
We recently removed an outdated field in our CRM platform. It was a custom optionset on the Account entity. We checked removed all references to this field in our plugins and made sure there were no system dependencies left before removing the field.
What followed was that a bunch of our users had personnal views made for them by employees no longer working at our company which included that now removed field. We are correcting these personnal views as we dig them up.
My problem right now is that when I try creating new system charts in the Account entity, the chart editor is trying to load a broken view by default.
To use this saved view, you must remove criteria and columns that refer to deleted or non-searchable items.
How do I know which saved view the editor is referring to? Can I change the default view?We are using Dynamics CRM 2016 version 8.2
Find the view in the settings -> Customizations -> Customize my system -> expand the entities and select the Entity -> view -> Choose the view which is loading remove the offending column and add back the proper one
f you want to change your default view in Case entity charts, you should follow the steps below.
1.Go to Settings->Customization->Customize the system.
2.Open Entities list and choose View label, and then select a view which you want to make it as default view and click more action, then click set default.
3.Save and publish your changes .
Thank you for the reply Akash.This did not, however, resolve my issue. Here is a screenshot of my situation.
I am working inside a Solution.
I try creating a new Chart.
The Chart Editor tries loading up a view that does not work.
How can I know which view this window is trying to open? I have fixed many personal views that had the missing field but apparently none of them were the default one in the editor.
Is there a way to change the default view used in the Charts Editor?
In the last screenshot, you selected charts under account entity. Select the views instead and look for the corrupted field within the views.
Business Applications communities