Customer experience | Sales, Customer Insights, CRM

Posted on by Mike2009 0

Working with CI-J's If/then branch trigger in a Journey, selecting the branch condition type "The person is a member of a segment" is not working as...

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Last replied Posted on by CU31101918-0 8

I see there are faculty to manage the consent (Subscribe/Unsubscribe) through 'Preference Center' in 'Compliance Profile' of 'Dynamics 365 Cust...

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Last replied Posted on by Chris1968 347

Hi, Within the organisation we have a department who currently sends out word, pdf's that are required to be downloaded for these to be completed a...

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Last replied Posted on by CU13051850-0 2

I am wondering if it is possble to segments clients based on ther age, eg  0-25, 26-50 etc etc. is there a way to do this?

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Last replied Posted on by CE-15121502-0 16

Hello!   I am wondering if it is possible to change the URL tracking link, right now in every email each link starts with something similar t...

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Posted on by LP-03122117-0 4

Hi every one,   we are experiencing a critical issue with Event Webinar V2 registrations in Dynamics 365 Customer Insights – Journeys. Sinc...

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Last replied Posted on by CU09011057-0 2

Problem Statement - Every year we have to renew the SSL certificate and use that for SSS so that Microsoft Dynamics 365 On Premise v 8.2 is abl...

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Last replied Posted on by JG-06051246-0 0

Hello everybody,    how are you working around the huge issue, that Lead Scores are only being refreshed every 2 hours? Considering Lea...

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Last replied Posted on by CU08051227-0 0

Hello, I’m working with Dynamics 365 Customer Insights / Marketing forms and noticed the embedded forms submit to a public endpoint like: https:/...

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