Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Chris1968 369

Hi, As anyone else had this error message appear which occurs when the unsubscribe link is selected from an email sent out via Dynamics

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Last replied Posted on by Liamh501 33

Hi,   Within Customer Insights and Journey's there is a contacts tab on the left hand ribbon.   When I click into a contact, there is ...

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Last replied Posted on by KL-19121722-0 2

Our "interacted People" list has doubled recently. I have pulled the most recent journey that we sent out 2 weeks ago to all of our contacts. It was...

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Last replied Posted on by NM-29060132-0 0

I'm using D365 Real-Time Marketing (Customer Insights - Journeys) and have built an email with conditional content based on different audience condi...

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Last replied Posted on by MS-25061212-0 4

Hi, I’ve set up a customer journey with an email send-out. The entry point is a segment that targets leads from the past 30 days (relative date: od...

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Last replied Posted on by VW-04041200-0 37

Hi, I would love to make a simple power automate flow to receive a short e-mail notificatio, when somebody cancelled an event registration.  B...

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Posted on by EH-23061427-0 0 Microsoft Employee

As part of a workshop I'm running with a customer I need to create a DTM workspace, I have had a technical support account created created but when ...

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Last replied Posted on by CU04030504-0 2

New to dynamics, i am trying to export the customer insights - Journey data and create relational database, How can we do it.    

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Last replied Posted on by BJ-20051632-0 127

I have had several cases where the journey logic doesn't behave the way I expect it to and I am trying to figure out why. In this case I have a rene...

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