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Customer experience | Sales, Customer Insights,...
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Google reCaptcha journeys form submission failure

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Posted on by
Hi, 

I'm facing an exact same issue as described in this question 
The suggested answer says - 

 
However, creating fields in the contact entity will have a prefix. It is not possible to create a field as shown in the image.
This could be the cause of the error.
 



















 
 
 
 
 
 
 
We have followed this documentation's instructions to create a plugin that hides the value of this parameter so that form can be submitted successfully. 
However, we are still facing the same issue. 




It says Required parameters ms_captcha_solution : , ms_captcha_type : , ms_captcha_flow_id : cannot be null or empty. 

What is this supposed to mean? 
Does it mean there's something wrong with the plugin ?
Or we are missing something in the form itself?
Or something else ?

Can someone please shed some more light on what this issue could be?

Also, do we need to manually overwrite IsValid:false to IsValid:true somewhere as mentioned here -






Thanks,
Ashish Roy
 
 
I have the same question (0)
  • AziWish Profile Picture
    6 on at
    Hello Ashish Roy,
    I hope you are well, did you find any solution for that, I tried to implement this plugin but unfortunately I got this error message like you.
    Error message: Required params cannot be null or empty ms_captcha_solution : , ms_captcha_type : , ms_captcha_flow_id :
  • samueladranyi Profile Picture
    8 on at
    We are also having the same issue after deploying the plugin. same error message

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