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I've been trying to get a new Epson TM-m30II printer to work with CPOS(with Shared Hardware Station).
Receipts printing is failing with this following errors:
- "Hardware Station operation failed for request uri: 'localhost/.../Print' with controller 'Printer' and method 'Print'. isExternalPeripheralFailure: 'True'. ExceptionMessage: 'OPOS printer failed to execute 'Open' with error '101', extended error code - 0. ErrorResourceId='Microsoft_Dynamics_Commerce_HardwareStation_Printer_Error' - In C:\ProgramData\EPSON\OPOS\OPOSAPIOld.LOG show 2022/07/31 19:07:31.539 >POSPrinter[TM-m30IIU].OpenService("POSPrinter","TM-m30IIU","pIDispatch")2022/07/31 19:07:31.680 <POSPrinter[TM-m30IIU].ResultCode:106 (OPOS_E_ILLEGAL)2022/07/31 19:07:31.680 <POSPrinter[TM-m30IIU].ResultCodeExtended:0 (NONE)2022/07/31 19:07:31.680 POSPrinter[TM-m30IIU].GetOpenResult:306 (0x00000132)2022/07/31 19:07:31.680 >POSPrinter[TM-m30IIU].Close()2022/07/31 19:07:31.680 <POSPrinter[TM-m30IIU].ResultCode:101 (OPOS_E_CLOSED)2022/07/31 19:07:31.680 <POSPrinter[TM-m30IIU].ResultCodeExtended:0 (NONE) My installation sequence was: (Also try other sequence, also with OPOSN1.14.22.zip)
2. ADK300ER14 extraction and setup
3. Install OPOS_CCOs_1.14.001.msi
I can perform a check health via EPSON OPOS ADK successfully every time- Do I miss anything?
Hi Mauro Schnider,
Please contact Epson to find out whether your printer is compatible with OPOS drivers.
Or create a support incident for further investigation.
We don't usually install PosForDotNet-1.14.1 component. The logical name you set in Epson OPOS configuration utility is same as the one configured in Dynamics hard profile? are you able to do the health check operation from Dynamics ?
To diagnose if this is a compatibility issue with hardware station, can you try with MPOS and inbuild hardware station ?
Hi Shafeeque Mohammed
It printed fine in Store Commerce with the same hardware profile.
In Cloud POS I have the same errors.
I found the solution: Install CommerceStoreScaleUnitSetup.exe instead of HardwareStationSetup.exe.
Thank you Shafeeque Mohammed and Charlotte Xu for your help.
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