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Check out the latest Customer Service updates!Learn about the key capabilities and features of Dynamics 365 Customer Service and experience some of the new features.
Download overview guide | Watch Customer Service video
2019 release wave 2 Discover the latest updates and new features to Dynamics 365 planned through March 2020
Release overview guides and videos Release Plan | View virtual launch event
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The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
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I am trying to find some links to how to videos or just videos about what's new with 365 v9 so that I can show the information to some of my power users. I have been searching online, but haven't had any good luck so far. If you have any or know where I can find some please let me know.
This article lists features that are new to Dynamics 365 for Customer Engagement (on-premises), version 9.0. Some of the links contain videos.
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