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We recently installed Project Service Automation. I want to be able to change the quantity of the Opportunity Line. All of the products are going to be Project-based Service, so I set the default value of the Product Type field to Project-based Service. I moved Quantity from the hidden Pricing section of the Create form into the General tab. I then changed the precision to 2 decimal places. All of these changes worked without issue.
Here is the problem: When I save the Opportunity Line with a name and lets say 25.00 as the quantity, the Quantity always saves as 1.00. I have looked for business Rules, as well as in the scripts for the form for something that is setting the quantity. In the script, there was a line that set the value of Quantity to 1 if the value != null. I removed that, but it still happens. When I edit the Quantity on the already created Opportunity Line, the value I enter is saved without problem.
I'm all out of ideas on what may be causing this issue. Is there something that I am not seeing/thinking of that may be causing this to happen?
Which version of PSA are you using V3 or V3?
I believe V3, as it was just installed ~1 week ago. Is there a way to verify this?
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