Personalized Community is here!
Quickly customize your community to find the content you seek.
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
Environment: Dynamics CRM 2015 On-Prem
organization imported later on new domain, users mapped, dashboard ,and views working fine,
the issue is, when try to open any process that has status Draft or deactivated get the following error
This custom process step is not valid. for more information, contact your system administrator.
but when try to activate any draft of BPF 'Business Process Flow', get the following error
Assignee has insufficient privileges, and following is downloaded log file
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=126.96.36.199, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B2EAE4A7Detail: <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts"> <ErrorCode>-2147220970</ErrorCode> <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" /> <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B2EAE4A7</Message> <Timestamp>2019-01-23T04:22:16.0364545Z</Timestamp> <InnerFault> <ErrorCode>-2147220943</ErrorCode> <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" /> <Message>Principal user (Id=abda8670-db68-e411-80e5-005056a46680, type=8) is missing prvReadWorkflow privilege (Id=9d5e4741-3403-42d2-90b4-a561b3f94f52)</Message> <Timestamp>2019-01-23T04:22:16.0364545Z</Timestamp> <InnerFault i:nil="true" /> <TraceText i:nil="true" /> </InnerFault> <TraceText i:nil="true" /></OrganizationServiceFault>
Is there a hint?
The hint is in the error text: user is missing prvReadWorkflow privilege ;-)
It's nice hint, but this errors happened to 2 system administrator accounts!
The owner of the BPF is perhaps an inactive user or user without the mentioned privilege...
You should assign the BPF to yourself to be able to activate the process.
Business Applications communities