Personalized Community is here!
Quickly customize your community to find the content you seek.
Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
Its been a while since I last worked on Dynamics CRM so please excuse me if this is a silly question.
We are running the below version of Dynamics CRM. I have modified the main Account Detail Form and everything works well. However, I can only see the changes I made to the Account Detail form when I access it through the Sales Hub, CRM Hub and Sales Team Member Apps but not the Customer Service Hub App. Is this by design or have I missed something here?
Microsoft Dynamics 365
2021 release wave 1 enabledServer version: 9.2.21041.00153Client version: 1.4.2494-2104.1
I would check if the form you used it is added to Customer Service Hub App, please check it in :
After publish, consider to clean cache.
Thank you so much Giselle that has resolved my issue.
Business Applications communities