Topic
Replies
New Discussion
Service | Customer Service, Contact Center, Field Service, Guides

Posted on by Scott_itD 1,006 Community Manager

Welcome to the Service forum! We’re glad you're here! 🎉  Whether you’re interested in Customer Service, Field Service, Contact Center, Remot...

0
Replies
Suggested Answer
Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by CU02030042-0 0

I use Microsoft Power Bi and have to login and create an account and there is a monthly charge.  I create a Power BI account, because a busines...

1
Replies
Answered
Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by penny.glover@sheagl... 70

We have a customer who has D365 Field Service Froom SA From VL/DPL and they also have D365 Sales Professional Attach. With Field Service or even Sales Pro is there a minimum of 20 licenses that need to be purchased or can it be any # that is neede...

4
Replies
Suggested Answer
Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by Upen Waghela 3

Hi All,   Anyone can guide me how can I setup D365 with Google mail sync instead of Microsoft Exchange please.   I did setup mail serv...

1
Replies
Suggested Answer
Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by CU27021113-1 0

Microsoft keeps asking the particular user to sign it repeatedly. But it doesn't happen all the time. We have already performed the initial troubles...

1
Replies
Unanswered
Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by NM-08010912-0 6

Hello,    I am trying to recover an environment found in the "recently deleted environment". The issue is that I am not able to. There is...

2
Replies
Suggested Answer
Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by CU24021608-0 4

Hi guys, what is the best approach for the engineers to upload evidence of work they have done, mainly photos and videos. Please consider that we ma...

2
Replies
Unanswered
Service | Customer Service, Contact Center, Field Service, Guides

Posted on by SD-20091228-0 9

Steps to reproduce the bug: Go to Dynamics 365 → Copilot Service Admin Center → Channels → Accounts → Add Account. When I enter the App ID and ...

0
Replies
Suggested Answer
Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by AB-04021656-0 4 Microsoft Employee

I have been working for a year without issues, yesterday , mid-day I suddenly lost access with and error code: You need to be added to a securi...

4
Replies
Suggested Answer
Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by RF-17021742-0 0 Microsoft Employee

I cant connect to the following dynamics Microsoft Dynamics 365  

1
Replies

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 22 Super User 2026 Season 1

#1
Suriyanarayanan V Profile Picture

Suriyanarayanan V 22

#3
Eugen Podkorytov Profile Picture

Eugen Podkorytov 14

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans