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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by LG-17031050-0 4

We have a working inbound workstream with ACS WhatsApp channel in dynamics. We want to extend this to send outbound WhatsApp message templates. We hav...

4
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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by TI-09120726-0 21

Hello everyone,I’m experiencing an issue with a Copilot Studio Real-Time Voice agent integrated with Dynamics 365 Contact Center, and I’m wondering if...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Samantha73 3,374

Hi AllI'm trying to develop a plugin or other customisation to block selecting options other than Lost and NO as belowWhat are the messages for the Lo...

6
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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by KP-22072124-0 2

I have many changes to the various price lists that I have in my system. I cannot seem to find the excel template or the process to do a bulk upload. ...

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Finance | Project Operations, Human Resources, AX, GP, SL

Last replied Posted on by CU22080533-4 54

I am trying to post invoice proposal for fixed price contract- and getting this error.How do I resolve this.Project contract ID: Test 02092026 Discrep...

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Finance | Project Operations, Human Resources, AX, GP, SL

Last replied Posted on by Rashid.Ali 532

Hi,We are facing an issue in D365 Finance & Operations where Sales Tax is calculated twice on a Purchase Order for a specific vendor.For example, ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by DD-18080502-0 2

Hi, Copilot is failing to load in the Sales Hub. In our DEV environment it stopped loading suddenly without any changes from our side. Previously...

3
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Small and medium business | Business Central, NAV, RMS

Posted on by QN-03080613-0 50

hello guys earlier the error was “generation has not been started” however when checking upon the version…it was 28.4 so i did an update to version 28...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by crs26 2

We are in the process of moving how we get consent from inferred (opt out) to expressed (opt in), want to see if there are any recommended ways to com...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by DELDYN 564

Hi,I'm new to CRM and i want to understand the difference between it and FO in terms of development.For example, in FO:We use visual studioWe use devo...

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