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We are a Microsoft Certified Partner (ISV/Application Development), which includes internal-use licenses for Dynamics NAV. We were assigned a license back in 2007, and we have been using the Dynamics 2009 Classic client. We were a long-time Navision user before Microsoft bought them, and we were actually a Navision partner/reseller at one point. To our GREAT surprise, the license we were given back in 2007 had an expiration date. Now, here we are 10 years later and given 14 days notice (half of it gone now) that our license is going to expire.
I have been talking with the MPN support, which directed me to the MBS Agreements team, but they can't/won't help . The best they can do is give me a license for the latest version of Dynamics NAV 2017. However, our database is still in the native/classic format. I have been researching the process to migrate to SQL Server, but the license we were given back in 2007 does not include access to the Object Designer. The CRONUS demo license has limitations as well that prevent the migration utility from running. Apparently, there was an MSDN license, but it is no longer available for download on MSDN, and I'm not sure it would support the migration utility either. Not to mention, I will need to go through at least one intermediate version (NAV 2013) before I can get to NAV 2017.
So, we're stuck in NAV license hell. Anyone have ideas for getting out? Ideally, we would just update our current license and continue using NAV 2009, but I'm not sure that's an option. If we do manage to get upgraded, is our existing stuff going to "just work" with the new version? Talking to our accountant/bookkeeper, we have customizations related to generating payment coupons. There also may have been adjustments made to printed checks, statements, and invoices, but we're not sure about that. Any help on the path forward would be appreciated.
Generally, for a normal customer who uses NAV 2009 and classic license the term of the license should not expire; especially if they pay annual BREPs, they are considered as existing customers and are even able to buy additional objects for classic installation.
However, for new customers, it is not possible to buy NAV 2009 anymore already years ago. All new customers need to buy already new product. (However, there is no "technical" limitation for Microsoft to issue new "old" license - it is just a matter of policy and following the rules).
In your particular case, as I see this, you are not a normal customer - you are a partner who has been given free licenses to use the product. As you know, in such case Microsoft forces partners to work with the newest version of their products, since they are given for free. Therefore, in this case I suppose Microsoft wants you to work with newest versions as well. Again, it is not a technical limitation - it is a matter of decision-making inside the vendor.
I can see the following options so far:
1. Try to find a correct (higher) person in Microsoft who could understand your point and allow to re-issue old NAV 2009 license for a new period. If you are important partner who brings much money to Microsoft with your other activities, you might be heard and exception could be made for you (such cases did exist). Note here that this option has some chances for success, but very few. Microsoft is not interested to give you as a partner free stuff for nothing valuable back - and they have their point.
2. Buy old NAV 2009 license as if you were a partner. Try to persuade Microsoft that you are already existing customer and just buy new NAV 2009 license with needed objects as a customer, but not a partner.
3. As a partner, try to get full developers license for NAV 2018 and earlier versions for free, if you have needed partner competency. Then, go for upgrade and enjoy the benefits on newest version.
Sorry to see you in such a trap.
Get in touch with a partner who can help you and gives you a temporary solution, until you do a full upgrade.
If you can't find one, let me know.
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