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checking customer gift voucher serial number

Microsoft Dynamics RMS Forum

manonbridge asked a question on 28 May 2019 6:07 AM

Question Status

Unanswered

Hello,

Is there an easy way to see which gift voucher serial number belong to which customer?
In the Gift Voucher Item> Serial , you can see the account number but not the Customer's name, is there a way to change that?

At the moment, we have to search on the POS for customer in data base > Purchase history > find gift voucher item > click on the transaction > get a preview of the duplicate receipt that says GIFT VOUCHER > Print the receipt to see the serial number assigned to the customer's gift voucher.
The preview of the receipt doesn't show the serial number but it does print it.

Thank you

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Kevin Antosh responded on 28 May 2019 10:34 AM
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Hi! At POS use CTRL+SHFT+F3 to look up a voucher by serial number.

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