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the D365 BC Partner FAQ describes a "Delegated Admin" or "Admin on Behalf of" access option for Partners to gain access to a client tenant.
Is this currently available, how can this be set in a clients D365 BC tenant?
You need to access to your CSP O365 Portal and from there you can set delegated admin for your customer.
The CSP O365 Portal seams to provide access to our clients to enable them to purchase more D365 BC licenses.
I was looking for a way for our support / implementation consultants to gain access to a clients D365 BC tennant. Is that possible through the CSP O365 portal or another way?
Yes. From that portal you can create a delegated admin to your customer tenant (exactly like activating a new user for your customer).
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