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In all our Dynamics 365 Sales applications, Export to Excel function is throwing an error as in the below screenshots. Export to Excel in all the views are having this issue from this morning. There is no recent change in the system from our side, could any update from Microsoft is causing this issue. Anyone facing this issue or have a solution for this? Thankyou
Are you facing issues with all the views of a table but with not all the tables? Am I right?
Do you check with other browsers?
Thanks for your reply. I am getting this error in all the tables and in all the views. I have checked in various browsers like Chrome, Edge, Firefox and Brave. All are getting the same error. 3 of our environments are having this issue. There has been no updates to the application from our side. Until 16/Jan/2023, it was working fine, from this morning I noticed this error.
Hi,Please try the same action in XrmToolbox with below plugin.https://www.xrmtoolbox.com/plugins/Ryr.XrmToolBox.ExportToExcel/
If it throw same error then please create MS Support ticket for the same and to create support ticket please use below link:https://www.c-sharpcorner.com/article/how-to-create-a-product-support-ticket-in-dynamics-365-online/
Hi Pradeep, Thanks for your response. I have tried the same action in XrmToolbox as you have suggested and there is no issue in downloading.
This issue happens only in the Crm online. I have already created a support ticket.
Strange behaviour of CRM
Below is the response from Microsoft. Recent fix from their side has started causing the Export to Excel error and they are trying to resolve it.
Issue happens when the width attribute is not a whole number in layoutXML payload of the ExportToExcel call
Thank you for details
Create a Support ticket from the Power Admin centre for a quick resolution.
Created a support ticket and Microsoft know the cause of the issue and working on the fix.
Microsoft is currently working towards a fix. In addition, we have confirmed that exporting is possible when both the display magnification rate and the browser magnification rate are 100%.
I am getting the same error with my Dataverse custom table so am interested in the fix.
Looks like after a couple of hours it seemed to be fixed.
Feedback: Thank you for sharing details, this is known issue and product team started to fix this issue on urgent basis with highest priority.
Currently, we have following two workarounds to export data:
Do you have further information how the issue fixing is going?
The hotfix will be deployed with release 23015.
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