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Lukasz_Brzozowski
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We have recently implemented a Contact Center integration and connected a phone number from a resource account (teams phone) to the voice channel. ...
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VG-27060905-0
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Hi Everyone, I am facing issues in job queue, they are not running automatically in business central Saas. The job queue status is set to&nb...
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SamGo
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a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} We are curre...
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James White
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Hi, Our organisation is currently implementing Dynamics 365 Contact Center but we've come across a very strange bug/issue during developmen...
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krazCX
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PROBLEM SUMMARY The overflow action "Direct callback" configured on a voice queue does not execute when the overflow condition is met. The custome...
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SamGo
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a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Hi everyone,...
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CU31030949-0
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Dear all, The system created multiple submissions with identical data at the same time, but only one succeeded while the rest failed. I’m n...
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NK-27101400-0
2
Hi Hoping someone can assist. We would like to include a rate service as part of our case management feature and have ...
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SamGo
31
Hi everyone, I wanted to ask whether others are experiencing recurring call quality issues when using Teams Telephony together with Dynamics 365 Co...
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Zhenya
42
Something happened last week and we cant see messages preview anymore in Contact center Inbox. Shows "Last message unavailable" or for some us...
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