Introduction:WhatsApp with Non-Twilio Number in D365 CE is a method of integrating WhatsApp with Microsoft Dynamics 365 Customer Engagement (D365 CE) using phone numbers that are not associated with the Twilio platform. This integration allows bu...
Introduction:
Dynamics 365 Marketing consists of three primary modules. Real-time marketing, Outbound marketing and event management. Segments let us create group of related contacts that can be used in customer journeys. In this blog we wi...
Introduction: – Creating a MS Flow to Save Email Attachments to a SharePoint Library
Use Case: In this use case, an automated flow monitors the Outlook inbox for incoming emails with a specific subject line and email address. When such a...
This blog post will provide instructions on retrieving or removing the metadata of an Option Set or Multi-Select Option Set using the Web API.
1.1 Get Option Set/Multi-Select Option Set metadata from Web API
In MSCRM, the String Map table c...
In Dynamics 365, Xrm.Navigation (Client API reference) is used to provide navigation-related methods while writing custom scripts. One of the methods called “navigateTo” is used to navigate to the specified table list, table record, HTML web reso...
In this Blog, we will learn how we can use fetchxml with link-entity in Web API.
What is Link-Entity
To combine data from different records in your query you need to use the <link-entity> element.
2. Each <link-entity&...
Dynamics 365 Customer voice helps us to capture, analyze and act on customer and employee feedback. Dynamics 365 Customer voice surveys contains several types of questions: choice, date, Likert, ranking, rating, text, and Net Promoter Score (NPS)...
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